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01.05.2019

When to start measuring Employee Experience

In this episode we talk about when is the right time to start measure, what are the fears related to measurement and ...

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3.-When-to-start-measuring-Employee-Experience-1
3.-When-to-start-measuring-Employee-Experience-1

01.05.2019

When to start measuring Employee Experience

In this episode we talk about when is the right time to start measure, what are the fears related to measurement and ...

Read more >
2.-Motivation-of-Service-Desk-Agents

29.04.2019

Motivation of Service Desk Agents

How to use employee experience measurement as motivation for Service Desk teams and agents. How seeing the positive ...

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1.-Employee-Experience-in-ITSM

25.04.2019

Employee Experience in ITSM

In this episode Pasi & Sami talk about Employee Experience in ITSM and how HappySignals got started. Why is there a ...

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4 minute read

04.10.2017

Employee Experience vs Customer Satisfaction: Why you need to know the difference

For many years, businesses have agonised over understanding and improving customer satisfaction. From ‘putting ...

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7 minute read

30.06.2017

Tips to get started on your journey to Employee Experience excellence

We know employee and customer experience is important to you, we hear customers and friends tell us about their huge ...

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