How to Create Instant Feedback Loops with Flow Designer in ServiceNow

25.08.2021

While receiving real-time employee or end-user feedback is a great way to understand and improve the current state of ...

20.08.2021

IT always needs to prove the value and ROI from each new technology or project. So you have invested in your (new) ...

06.08.2021

With the other co-founders of HappySignals, we realised years ago (and still now) that rather than understanding how ...

03.08.2021

Are your IT service desk’s continual improvement efforts missing an important something? Perhaps it has a good number ...

30.07.2021

Enterprises today have increasingly complex IT environments with different touchpoints and end-users in different ...

23.07.2021

Earlier this year, we released The Global IT Experience Benchmark H1/2021 report , previously known as the Happiness ...

20.07.2021

How well is your IT self-service portal doing? Or your IT support chat channel? It’s likely that – as with many other ...

16.07.2021

Having worked for many years myself building IT services for large organizations, I know all too well how easy it is ...

13.07.2021

I am thrilled to be part of a company who abide by their morals and promote internally what they sell to customers. We ...

09.07.2021

In the past year, the COVID-19 pandemic has forced organisations to rapidly transition to remote work. Measuring, ...