06.08.2021 | 10 minute read
With the other co-founders of HappySignals, we realised years ago (and still now) that rather than understanding how ...
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06.08.2021
With the other co-founders of HappySignals, we realised years ago (and still now) that rather than understanding how ...
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03.08.2021
Are your IT service desk’s continual improvement efforts missing an important something? Perhaps it has a good number ...
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30.07.2021
Enterprises today have increasingly complex IT environments with different touchpoints and end-users in different ...
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23.07.2021
Earlier this year, we released The Global IT Experience Benchmark H1/2021 report , previously known as the Happiness ...
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20.07.2021
How well is your IT self-service portal doing? Or your IT support chat channel? It’s likely that – as with many other ...
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16.07.2021
Having worked for many years myself building IT services for large organizations, I know all too well how easy it is ...
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13.07.2021
I am thrilled to be part of a company who abide by their morals and promote internally what they sell to customers. We ...
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09.07.2021
In the past year, the COVID-19 pandemic has forced organisations to rapidly transition to remote work. Measuring, ...
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07.07.2021
The ServiceNow NOW Platform offers a wealth of opportunities for organizations such as yours to automate traditionally ...
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30.06.2021
There has long been a disconnect between the corporate IT department’s view of their service and support capabilities ...
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