10.06.2019 | 3 minute read
Sami Kallio interviews two MSP representatives in our yearly HUG customer event. Fujitsu UK's Catriona “Cat” MacDonald ...
Read more10.06.2019
Sami Kallio interviews two MSP representatives in our yearly HUG customer event. Fujitsu UK's Catriona “Cat” MacDonald ...
Read more >03.06.2019
In this episode Pasi Nikkanen had an interview with Riikka Salonen , Service Support Lead at Posti, the Finnish Postal ...
Read more >22.05.2019
Recording of our presentation at ServiceDesk Forum 2019 at Kista, Sweden.
Read more >15.05.2019
In this episode Sami Kallio meets Alan Norris, ISV Consultant at ServiceNow. They discuss how employee experience and ...
Read more >07.05.2019
In this episode Pasi goes and meets John Sullivan, CIO and Project Director at Avanti West Coast. We talk about the ...
Read more >06.05.2019
In HappySignals measurement tool, we define employee into four different behavioural profiles. In this episode we ...
Read more >04.05.2019
In this episode we discuss with Sami on why it's important to have transparency inside the enterprise with experience ...
Read more >02.05.2019
Happiness Score™ is an ITSM Benchmark we gather from our customers' data. It's anonymised and updated daily and the ...
Read more >01.05.2019
In this episode we talk about when is the right time to start measure, what are the fears related to measurement and ...
Read more >29.04.2019
How to use employee experience measurement as motivation for Service Desk teams and agents. How seeing the positive ...
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