07.05.2019
In this episode Pasi goes and meets John Sullivan, CIO and Project Director at Avanti West Coast. We talk about the ...
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07.05.2019
In this episode Pasi goes and meets John Sullivan, CIO and Project Director at Avanti West Coast. We talk about the ...
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06.05.2019
In HappySignals measurement tool, we define employee into four different behavioural profiles. In this episode we ...
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04.05.2019
In this episode we discuss with Sami on why it's important to have transparency inside the enterprise with experience ...
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02.05.2019
Happiness Score™ is an ITSM Benchmark we gather from our customers' data. It's anonymised and updated daily and the ...
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01.05.2019
In this episode we talk about when is the right time to start measure, what are the fears related to measurement and ...
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29.04.2019
How to use employee experience measurement as motivation for Service Desk teams and agents. How seeing the positive ...
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25.04.2019
In this episode Pasi & Sami talk about Employee Experience in ITSM and how HappySignals got started. Why is there a ...
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05.03.2019
Let’s start with costs.
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04.10.2017
For many years, businesses have agonised over understanding and improving customer satisfaction. From ‘putting ...
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30.06.2017
We know employee and customer experience is important to you, we hear customers and friends tell us about their huge ...
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