05.03.2019 | 8 minute read

5 Tips to an Employee-Driven Way of Working in ITSM

Let’s start with costs.

ITXM Employee Experience Videos XLA ServiceNow CIO Continual Improvement Global IT Experience Report MSP Watermelon Effect Productivity & Lost Time Cost Savings Customer Story ITSM Trends Service Desk

8 minute read

05.03.2019

Let’s start with costs.

For many years, businesses have agonised over understanding and improving customer satisfaction. From ‘putting ...

We know employee and customer experience is important to you, we hear customers and friends tell us about their huge ...