IT’s going all-In on Employee Experience, but where does HR fit In?

27.10.2021

If I were to ask you, “Who owns the employee experience in your organization ?” what would you say. Even if you didn’t ...

20.08.2021

IT always needs to prove the value and ROI from each new technology or project. So you have invested in your (new) ...

06.08.2021

With the other co-founders of HappySignals, we realised years ago (and still now) that rather than understanding how ...

03.08.2021

Are your IT service desk’s continual improvement efforts missing an important something? Perhaps it has a good number ...

30.07.2021

Enterprises today have increasingly complex IT environments with different touchpoints and end-users in different ...

20.07.2021

How well is your IT self-service portal doing? Or your IT support chat channel? It’s likely that – as with many other ...

18.03.2021

So, you’re looking to introduce experience management in your organization – but where do you start? There’s the need ...

21.01.2020

As an IT service desk manager, you’re probably often caught between a rock and a hard place.

05.12.2019

So, here’s the (short) story of how HappySignals started and how we are where we are. The company started about five ...