19.10.2020 | 6 minute read
Hannah has been working as a Service Management Consultant for TOPdesk for over 7 years, originally focusing on the ...
Read more19.10.2020
Hannah has been working as a Service Management Consultant for TOPdesk for over 7 years, originally focusing on the ...
Read more >21.09.2020
Happiness - a term that can be imagined as something very fluffy. However, it is also a term that grows increasingly ...
Read more >31.08.2020
Barclay Rae has been working in the ITSM industry for over 30 years with organisations such as SDI and ITSMF UK, as ...
Read more >16.03.2020
With this tool and these discussions, we are on the same side of the table with the customer. Minna Nousiainen, SVP, ...
Read more >02.03.2020
Employee experience is a big trend in ITSM, and Campari’s CIO is aiming to put this concept at the heart of how his IT ...
Read more >17.02.2020
Sami and Pasi talk about the range of factors that drive employees to a better employee experience, as well as the ...
Read more >03.02.2020
Internal Service Desks make employees 22% happier and 47% more productive compared to Outsourced Service Desks, due to ...
Read more >07.01.2020
The Happiness Score™ Report data has been gathered from all HappySignals customers, through end-users rating their ...
Read more >30.12.2019
In this episode Pasi interviews Stephen Mann, who is the principal and content director at ITSM Tools. ITSM Tools is a ...
Read more >18.12.2019
Pasi meets Chris Fazey, the Global IT Digital User Experience Manager for Campari. In this episode, Chris explains how ...
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