07.11.2024 | 11 minute read
It’s hard to attend an IT industry conference or IT service management (ITSM) tool webinar without someone mentioning ...
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07.11.2024
It’s hard to attend an IT industry conference or IT service management (ITSM) tool webinar without someone mentioning ...
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05.11.2024
An Interview with Prashant Arora: Driving Transformative IT and Global Business Service Experiences at PepsiCo
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18.09.2024
CIOs usually have a lot on their plate, especially given the ever-growing importance of technology to business ...
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16.05.2024
Most IT service management (ITSM) professionals will have heard or read about the increasing importance of their IT ...
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02.05.2024
On a personal level, you might have heard the phrase “death by chocolate.” On the one hand, the term is used to ...
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26.02.2024
What do you think about the value, and appropriateness, of IT service desk service level agreements (SLAs)? Are you ...
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29.08.2023
When we founded HappySignals eight years ago, we had spoken to service desk service providers and CIOs and identified ...
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10.03.2023
When presented with information related to your organization’s need for Experience Level Agreements, you might be left ...
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