ITXM™ or IT Experience Management brings experience management a practice that has been used in external customer support and management for well over a decade, into IT operations.
ITXM™ enables IT teams to focus on outcomes of the deliverables they produce, as well as providing data driven insights, fueling Continual Improvement initiatives, to achieve said outcomes. Most importantly, ITXM™ is a framework that is needed and used by the whole IT organization, not just the IT Service desk.
Now, we bring you the recently released ITXM™ foundation course, bringing to life the practicalities of Experience Management for IT.
Through online training videos and an online exam, you can get certified in ITXM™ and bring this framework into your organization. But the fun doesn’t stop there. Join our online community to share thoughts, ways of working, and learning experiences with other like-minded professionals, thought leaders, and pioneers of ITXM™.
Take the free ITXM™ foundation course here - https://itxm.academy/itxm-foundation/ Learn more about HappySignals
Key Takeaways:
- ITXM™ - bringing experience management into IT
- Opportunity to learn more about ITXM™ and become a certified professional with online training and exam
- ITXM™ community - learn and share experiences with others
