13.05.2022
In this podcast Sami Kallio talks with Status Go about Experience Level Agreements (XLAs) vs. the more traditional SLA ...
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03.05.2022
This blog explains how experience data is useful when measuring outcomes (or value) and recognising the issues ...
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30.03.2022
If you work in, manage, or are responsible for the performance of an IT support team – whether in-house or outsourced – ...
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15.03.2022
IT self service holds a lot of promise, but only if it meets the needs of your end user. Here we share some tips for ...
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25.02.2022
IT Experience Management platform, HappySignals, has released its latest Global IT Experience Benchmark Report. The ...
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24.02.2022
Helsinki February 24th 2022 – HappySignals, the leader in human-centric experience management for IT and creator of the ...
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24.02.2022
This article shares five key insights from The Global IT Experience Benchmark Report™ H2/2021, starting with the ...
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18.01.2022
Deloitte announces all 50 companies that made its Technology Fast 50 list (Finland) in 2021, and we are thrilled to be ...
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11.01.2022
As organizations continue to execute their digital transformation strategies, making greater use of technology and data ...
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30.12.2021
This article explains why a culture change is needed to be successful with employee experience improvement and how to ...
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