28.07.2021
Too often, we are measuring metrics that matter to IT service and support, but not to the business’s bottom line. This ...
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01.07.2021
Since the pandemic started, how well have remote workers been supported by IT and how does the status quo need to ...
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22.06.2021
To succeed with digital transformation, your IT department not only needs to add new or improved technological ...
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18.06.2021
In leveraging service experience improvement to help deliver digital transformation success, there’s a need to do three ...
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30.03.2021
Jimmy Fitzgerald, former Senior Vice President of Customer Outcomes at ServiceNow, has joined HappySignals as Board ...
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17.09.2020
Helsinki, Finland (September 17th, 2020) Helsinki-based HappySignals, an Employee Experience Management Platform ...
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07.05.2019
HappySignals and Service Desk Institute (SDI) has agreed on a joint ‘Employee Experience Trial Programme.
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25.03.2019
HappySignals’ pioneering service experience measurement has helped customers identify areas where employees are losing ...
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