SDI: Why Your Digital Transformation Needs XLAs

This article featured as a guest post on the SDI Institute website.

June 22, 2021

To succeed with digital transformation, your IT department not only needs to add new or improved technological capabilities but also needs to:

Be end-user (or employee)-centric
Make the right improvements in the right places
Motivate IT staff to deliver better experiences and outcomes
Make its performance measurement effective, including identifying and remedying both old and new issues.

To find out more visit the SDI website to read the full article:

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