Shine17, Our presentations

We sponsored a Virtual IT Conference, hosted by Service Desk Institute (SDI) on October 26th 2017. Good news is that all the sessions were recorded and here we have collected our sessions and we also linked the presentation materials for you to download. So feel free to enjoy the free webinars and learn more about Employee Experience topics.

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By Pasi Nikkanen
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We sponsored a Virtual IT Conference, hosted by Service Desk Institute (SDI) on October 26th 2017. Good news is that all the sessions were recorded and here we have collected our sessions and we also linked the presentation materials for you to download. So feel free to enjoy the free webinars and learn more about Employee Experience topics.

1. Make employee experience the most meaningful service desk metric

Pasi Nikkanen speaks about how to make business cases from Employee Experience, so that it's not just feeling warm and fuzzy, but it's about money.

Pasi Nikkanen, CPO - HappySignals
Download Presentation

2. Employee Experience Benchmark, How 110.000 employees feel about service management

In this presentation Sami Kallio opens up the data behind our benchmark, which at the time was based 110.000 employees and today is already over 130.000. Check the benchmark here.

Sami Kallio, CEO - HappySignals
Download Presentation

Other resources:

Feel free to access our resources around this topic below.

ROI- Lost Productivity Calculator
HappySignals Free Live Demo
HappySignals Online Benchmark

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