At Wipro, we are committed to delivering innovative solutions that enable enterprises to transform their employee experience, and we're proud to partner with HappySignals, a company redefining how organizations measure and enhance IT.
HappySignals is a leading SaaS company for IT Experience Management, helping organizations create happier and more productive workplaces. By measuring employee experience across a range of IT services and workplace environments, HappySignals empowers the IT teams to make data-driven improvements that have a tangible impact on employee satisfaction, thus improving productivity.
With HappySignals expertise, Wipro has amplified its AI powered employee experience data lake platform known as Live Workspace™ ExperienceNXT. Live Workspace™ ExperienceNXT, powered by HappySignals, enables organizations to manage end-user experiences and make data-driven improvements across a range of IT services and workplace environments, including ticket-based services, enterprise applications, laptops and computers, mobile devices, collaboration with IT, office environment, remote work, service portal, and overall IT experience.
At the heart of the Live Workspace™ ExperienceNXT solution is the IT experience management framework, which enables organizations to measure experiences, share experience data, identify improvements, and improve what matters most. The solution provides reliable, comparable, and repeatable data with ready-made surveys that can be distributed via email, Microsoft Teams, or Slack. The Happiness Score, a key component of the platform, quantifies both happiness and productivity, allowing IT teams to identify focus areas by drilling down into the experience data.
With Live Workspace™ ExperienceNXT, organizations can easily share experience data openly with all stakeholders, including employees, IT teams, and business leaders. The solution provides automated reporting, live screens in the workplace, and an instant feedback loop for IT, enabling teams to identify factors causing unhappiness and compare their score against the global IT experience benchmark.
The strategic partnership between Wipro and HappySignals, facilitated by our comprehensive end-to-end employee experience management solution, Live Workspace ExperienceNXT, empowers enterprises to successfully realize their experience transformation objectives, placing employees at the core of IT excellence.
Praveen Sawkar
Oindrila Banerjee
