Focus on Experience as a key outcome of IT
Using HappySignals side by side with your ITSM platform helps you to create better end-user experiences, increase employee productivity, and achieve business outcomes with IT.
Connect HappySignals with your ITSM platform to maximize its value. Manage experiences, get actionable insights, and make data-driven improvements.
Using HappySignals side by side with your ITSM platform helps you to create better end-user experiences, increase employee productivity, and achieve business outcomes with IT.
Combine operational data from your ITSM platform with experience data collected by HappySignals for a holistic view of end-user experience.
Get colleagues and stakeholders on the same page with real-time reporting straight from HappySignals.
Take a human-centric approach to managing IT experiences – improve what matters most to end-users.
HappySignals offers out-of-the-box integrations with your trusted ITSM platforms.
Learn more about using HappySignals with ServiceNow.
Available Features | ServiceNow | Cherwell | Freshservice | Ivanti Neurons | BMC Helix | Jira Cloud |
Ticket-based Surveys | • | • | • | • | • | • |
Proactive Surveys | • | |||||
In-Portal Surveys | • | |||||
Surveys via Email | • | • | • | • | • | • |
Surveys via Microsoft Teams | • | |||||
Surveys via Slack | • | |||||
Instant Feedback Loop | • | • | • | • | • | • |
Agent View | • | • | • | • | • | |
Use HappySignals Data in Reporting and Dashboards | • | • | • | • | • | |
Connect via API | • | • | • | • | • | |
Platform-specific | ||||||
Flow Designer | • | |||||
Native Configurator | • | • | • | • | • | |
Support Notifications | • | |||||
Certified app available in App Store | • |