Leading ITXM Platform
Find out why HappySignals is the leading ITXM platform
Understand how employees are experiencing IT and make data-driven decisions. Enable the happiness and productivity your employees deserve.
For IT professionals, HappySignals is the platform for you to put IT Experience Management (ITXM) into practice. More smiles, less time wasted – for you and your end-users!
Drive improvements with experience data, not gut feelings! Use HappySignals to identify the issues affecting end-users most, before using other tools to optimize processes and technology.
"A must have solution to bring the right focus on Service Experience"
- Prashant Arora, Head of Service Modernization and Automations, Reckitt
"HappySignals is for CIOs what CRMs are for
Sales Directors"
- Christopher Woods, CIO, Campari Group
Our customers have increased end-user productivity by 26% using HappySignals and ITXM Framework™
Get a complete view of IT Experience
Get a complete view of end-user experiences across all IT touchpoints. Easily identify critical areas and make data-driven decisions when allocating your improvement resources. Achieve better business outcomes with IT and prove it with the data to business stakeholders. Learn moreCreate a common focus around Experience
Align everyone's work around experience metrics and use HappySignals as the single platform for managing IT experiences. Track the impact of your initiatives and make sure they are delivering better experiences for your internal customers. Learn more
Continuously deliver better service experiences
Make data-driven improvements to the services you are responsible for. Implement XLAs to drive your team’s or partners’ work with experience-centric metrics that focus on the outcome, not just the output, of IT services. Learn more
Improve service desk performance and motivation
Lead your team's work with a common focus on increasing end-user Happiness and Productivity. Identify service improvements from high volumes of experience data. Increase agent motivation with instant feedback loops. Learn more
See the impact of good work and learn how to improve
Get direct feedback from end-users after your interactions via instant feedback loops on the ITSM platform. See the positive impact of your work and find out how you can serve end-users even better. Learn more
Get a complete view of IT Experience
Get a complete view of end-user experiences across all IT touchpoints. Easily identify critical areas and make data-driven decisions when allocating your improvement resources. Achieve better business outcomes with IT and prove it with the data to business stakeholders. Learn moreCreate a common focus around Experience
Align everyone's work around experience metrics and use HappySignals as the single platform for managing IT experiences. Track the impact of your initiatives and make sure they are delivering better experiences for your internal customers. Learn more
Continuously deliver better service experiences
Make data-driven improvements to the services you are responsible for. Implement XLAs to drive your team’s or partners’ work with experience-centric metrics that focus on the outcome, not just the output, of IT services. Learn more
Improve service desk performance and motivation
Lead your team's work with a common focus on increasing end-user Happiness and Productivity. Identify service improvements from high volumes of experience data. Increase agent motivation with instant feedback loops. Learn more
See the impact of good work and learn how to improve
Get direct feedback from end-users after your interactions via instant feedback loops on the ITSM platform. See the positive impact of your work and find out how you can serve end-users even better. Learn more
Connect HappySignals with your trusted ITSM platforms. Fast and easy installation with full support from us, so you can focus on delivering great experiences for your end-users.
Watch this short demo to see how it all comes together on HappySignals.
We partner with Global Systems Integrators, Managed Service Providers, Consulting and Implementation companies, who are forerunners with the ITXM Framework™ to help our customers to embrace human-centric experience management and achieve business outcomes.
Check out our Learning Center for bite-sized videos about topics from IT Experience Management to XLAs.