We measure the happiness and productivity of more than 500,000 employees in 124 countries.
Improve your employee experience with HappySignals
Survey delivery
Response rates ranging from 25% to 55%
Survey - how was the experience?
Fast deployment, ready made surveys
Analytics - real time reporting
Highlights the business value of ITSM
Info screens - make employee experience visible
Making service performance transparent to everyone
Itsm tool integration
Instant feedback to Service Desks
Happiness Score™
Benchmark for ITSM, gathered anonymously from over 500.000 employees globally.
What’s new
Customer Case
CIO Interview: John Sullivan, Virgin TrainsFor Virgin Trains, happiness has always been key. Sullivan quotes a saying coined by Sir Richard Branson: ‘Happy employees equal happy customers’.
Articles
It’s Time for Your IT Service Desk Strategies to Refocus from Cost to Business ValueHas the focus on IT support cost reduction really been the best option for CIOs and their senior management teams? After all, surely the cost of the lost employee due to longer resolution times, and potentially failed resolutions, far Articles
SDI and HappySignals to start co-operationHappySignals and Service Desk Institute (SDI) has agreed on a joint ‘Employee Experience Trial Programme.
Our Story and Customer testimonials
